Website: www.musicalfixz.com
Business Name: Surya Enterprises Ltd.
Welcome to Surya Enterprises Ltd. These Terms and Conditions govern your use of our website and services related to the sale and servicing of musical instruments. By accessing or using our website, you agree to be bound by these Terms and Conditions.
1. Use of the Website
- You must be at least 18 years old or accessing the site under the supervision of a parent or legal guardian.
- You agree to use this website only for lawful purposes and in accordance with these Terms.
2. Products and Services
- We sell musical instruments, accessories, and offer maintenance and repair services.
- All product descriptions, pricing, and availability are subject to change without notice.
- We reserve the right to limit or cancel orders at our discretion.
3. Orders and Payments
- By placing an order, you confirm that all details you provide are accurate and complete.
- We accept payments via : credit/debit cards, UPI.
- Orders will only be processed upon successful receipt of payment.
4. Shipping and Delivery
- Our Shipping & Delivery Policy outlines estimated delivery times and conditions.
- Delivery delays or issues caused by third-party couriers are not our responsibility, but we will help resolve issues wherever possible.
5. Returns and Refunds
- Our Refund & Returns Policy applies to all product and service purchases.
- We do not accept returns on customized items or items damaged by the customer.
6. Service Terms (Repair & Maintenance)
- Service timelines and costs are provided after inspection or consultation.
- We are not responsible for pre-existing damage or issues not disclosed at the time of service.
- Warranties on services are valid for [30/60/90] days from the date of completion, covering only the work performed.
7. Intellectual Property
- All content on this website, including logos, text, images, and product descriptions, is the property of support@musicalfixz.com and protected by copyright laws.
- You may not reproduce, distribute, or use any content without our written permission.
8. User Accounts
- If you create an account, you are responsible for maintaining its confidentiality and all activities under your account.
- We reserve the right to suspend or terminate your account if we suspect misuse or fraudulent activity.
9. Limitation of Liability
- We are not liable for any indirect, incidental, or consequential damages resulting from the use of our website, products, or services.
- Our total liability is limited to the amount you paid for the product or service in question.
10. Privacy
- Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your data.
11. Modifications
- We reserve the right to update or change these Terms at any time. Changes will be posted on this page with the updated effective date.
- Continued use of the website after changes indicates acceptance of the new Terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India Uttar Pradesh. Any disputes will be handled by the courts located in Kanpur Jurisdiction.
13. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
📧 Email: support@musicalfixz.com
📞 Phone: 6393501599
🏢 Address: B block Panki kanpur